FREQUENTLY ASKED QUESTIONS
How can I place an order on your website?
Choose the products needed, make sure that they are in stock, add them to the cart, open it and press “Proceed to checkout” to go to the payment menu.
How can I check the availability of a product?
To receive that information, please, contact our consultant.
How can I get the payment details?
Our manager will send you the payment information via email after you place an order. Please, make sure that you provide the correct email address.
When will I receive the tracking number?
After your payment is processed, your order will be sent to the shipping department, and you will get the tracking number within 48 hours.
What is the difference between US Domestic and International shipping?
The main difference is the duration of delivery: US Domestic ― 3–5 days, International ― 15–20 days. Also, products delivered via US Domestic are a bit more expensive. You can see all the prices on our website.
INFORMATION ABOUT US
